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Nintendo says reports of a Switch trade-in program are false

Nintendo has said that reports of a Switch trade-in program in the US are false. Many outlets said that the company was offering the new model that has better battery life in exchange for the older one if purchased since 17 July.

The Nintendo Japan website originally confirmed sales of the new Switch claiming ‘new model with longer battery life’, with up to 4.5-9 hours of handheld use compared to the older model’s 2.5-6.5 according to teardowns. 

This new model comes a few weeks before the launch of the handheld-only, cheaper Switch Lite hardware. 

But in a statement to The Verge, a Nintendo spokesperson said: “We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.”

This is contrary to when Polygon reported that it had contacted Nintendo to confirm reports from Reddit that the trade-in program existed and were told it did. But it looks as if the customer service department in the US misspoke and if you bought a Switch at the end of July or beginning of August you’re stuck with the older version.

The battery in the new model is the same size so it seems the battery improvements are all CPU based, which is impressive indeed. If you’re buying a Switch soon, make sure to try and confirm you’re buying the new one.

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